I believe emotion is a design language of its own — invisible, immaterial and woven within absolutely everything. Tapping into this deep current of human experience is something designers often do instinctually, and I dove particularly deeply into it because it’s so critical to AI right now. It's time for technology’s IQ to match its EQ. Because it’s missing the thing that most defines us as humans — it’s not our efficient cognition or neat behavior…no. It’s the watery, feeling space that matters just as much, if not more. The quiet whispering layer of experience, where intuition and gut-feels rule, where we truly “know” things or people. It’s where comfort, trust, safety, harmony and ease live for us. When tech gets it right, it feels harmonious and humane.